VENKAT IYER

Lead, Global Revenue Operations, Sales, at Shopify

12+ Years Experience | 28 Projects at Shopify | $180M+ Revenue Impact Identified

📧 venkat.kiyer1@gmail.com | 💼 linkedin.com/in/venkat-k-iyer | 🐙 github.com/vencuts

🏆 Builders Club 2024

Top Percentile Performer at Shopify

500+
Sales Team Supported
80K+
Hours Saved/Year
900K+
Accounts Enriched
$180M+
Revenue Impact

Professional Summary

Orchestrating enterprise-wide revenue operations transformation across ~$4B+ sales organization | Architecting AI-first operating models and intelligent automation frameworks that unlock 80,000+ annual hours for strategic value creation | Driving sustainable competitive advantage through data integration and process innovation.

AI & Automation Portfolio

🤖
AI & Automation
5 Projects | 2 Champion | 80K+ Hours Saved
Account Planning Transformation CHAMPION

Spearheading strategic shift from manual to AI-driven account planning. Repositioning 40,000+ annual hours toward high-value strategic activities, unlocking ~$4B+ pipeline efficiency through intelligent automation.

GumLoop AI/ML Process Automation
AI Pilot Experiments Q1/Q2 CHAMPION

Running continuous experimentation program to identify and scale AI solutions. Testing 10+ pilots monthly using Shopify's AI ecosystem.

LibreChat GumLoop Cursor
Revenue MCP Server CONTRIBUTOR

Built Model Context Protocol server enabling self-service AI tool creation for revenue teams.

MCP Protocol Python API Development

GTM Systems Architecture

⚙️
GTM Systems
5 Projects | 1 Champion | 900K+ Accounts
Salesforce Account Hierarchy Redesign CHAMPION

Redesigning enterprise data architecture to enable unified account view and data-driven territory planning at scale.

Salesforce UAL ETL
Varicent ↔ SFDC ↔ Data Warehouse CONTRIBUTOR

Built real-time enterprise integration connecting compensation system, CRM, and data warehouse.

Varicent Salesforce BigQuery

Strategic Planning & Forecasting

📈
Strategic Planning
8 Projects | 2 Champion | $130M+ Impact
Account Fit Scoring (ML-Based) CHAMPION

Building AI-driven Account Fit Scoring model unlocking $80M+ LTR opportunity through LLM research and predictive analytics.

GPT-4o ML Scoring GEPA
Salesforce CPQ Implementation CHAMPION

Implemented enterprise CPQ platform to simplify selling process and streamline quote-to-cash at scale.

Salesforce CPQ Quote-to-Cash
Sales Attribution & Lead Lifecycle CONTRIBUTOR

Standardizing lead attribution and lifecycle management to fix data integrity issues.

Salesforce Attribution Modeling
Retail Plan Analysis CONTRIBUTOR

Led data-driven pricing strategy analysis across 200K+ merchant cohort.

BigQuery Statistical Modeling

Leadership & Enablement

🎓
Leadership & Enablement
4 Projects | 1 Champion | $55M+ Impact
Automated Seller Coaching (Coachify) CHAMPION

Building AI-powered coaching platform to automatically review, score, and provide feedback on sales calls.

AI/ML Salesloft Call Analytics
Shopify Sales Journey Website LEAD

Synthesized organizational knowledge from 55+ executive interviews into strategic playbook.

Web Development Stakeholder Research

Professional Journey

From Chemical Engineering to Strategic Revenue Operations Leadership → 2011 to Present

🚀 2023 - Present: Lead, Global Revenue Operations (Shopify)
🏆 Builders Club 2024 - Top Percentile Performer

Promoted to Global Head overseeing 500+ professionals across all segments and regions managing ~$4B+ pipeline.

📞 2021-2023: Global SDR Operations Manager (Shopify)

Architected global SDR operating model to maximize conversion efficiency.

💚 2021: CS Operations (Shopify)

Pioneered revenue operations function within Shopify's emerging RevOps team. Designed Launch Consultant role creating strategic bridge between sales and customer success.

💳 2020-2021: Corporate Strategy (Ceridian)

Architected go-to-market strategy for Dayforce Wallet - Ceridian's strategic entry into FinTech. Led cross-functional alignment across Product, Sales, and Operations.

🎓 2019-2020: MBA Student (Ivey Business School, Canada)

Moved to Canada for MBA at Ivey Business School, focusing on strategy & operations.

☕ 2017-2019: Marketing Strategy Lead (Coffee Producer, Paris)

Set up GTM motions for coffee sourced from tribal women farmers. Launched online & cafe operations in Paris & Mumbai.

🤖 2014-2017: ML-Based Lending Strategy (Mahindra Financial Services)

Post Master's in Management, launched predictive ML lending to underprivileged communities.

📄 Published Case Study: Mahindra Home Finance - Technology Meets Social Impact

⚗️ 2011-2014: Process Engineer (Petrochemical Firm)

Started with Chemical Engineering degree, optimizing production processes in petrochemical industry.

Technologies & Tools

🤖 AI & Automation

GumLoop Cursor LibreChat MCP Servers Revenue MCP Copilot GPT-4o GEPA AI Agents ML Models

⚙️ Revenue Tech Stack

Salesforce Salesforce CPQ Salesloft Seismic Varicent Anaplan LeanData UAL

📊 Data & Analytics

BigQuery Looker SQL Python Statistical Modeling ML Scoring A/B Testing

💻 Development

Python JavaScript API Development ETL Pipelines Git/GitHub

Beyond Work - Personal Interests

🐱 Cats

Simba & Nimbus 🐾

🍷 Natural Wine

Jura, Alsace, Mosel! Savagnin, Ploussard, Gewurztraminer

🎹 Piano

Started young, lost touch, now back playing synth!

📚 Books

James Joyce, Susan Sontag, Simone de Beauvoir

🏊 Swimming

Need to improve lung capacity!

🎾 Tennis

Played from childhood. Federer always!

⚽ Soccer

Borussia Dortmund ⚫🟡

☕ Coffee

Pourovers all day ☕

📄 Complete Portfolio Documentation

Generated: October 2025 | Projects: 28 Active at Shopify

Impact: $180M+ Revenue | 80K+ Hours Saved | 500+ Team Members Supported